WHOLESALE RETURN POLICY
Wholesale Payment & Refund Policy All wholesale orders (pre orders or in stock order) are processed based on the information provided by the customer at the time of purchase. By submitting payment for an invoice, the customer confirms that the order details, quantities, sizes, and styles have been reviewed and approved. Once an invoice has been manually paid by the customer and the order has been processed and shipped, the sale is considered final. Due to the nature of wholesale purchasing, paid invoices are non-refundable under the following conditions: • The invoice was manually paid and confirmed by the customer • The order has already been shipped • The items received match the items listed on the invoice • There are no defects or fulfillment errors with the order Wholesale customers may not request refunds, chargebacks, or cancellations for orders that have already been shipped and delivered when the products are accurate and in acceptable condition. If a customer receives items that are damaged, defective, or incorrect, the issue must be reported within 48 hours of delivery. In such cases, we may offer a replacement or store credit at our discretion after reviewing the claim. By completing payment of a wholesale invoice, the customer agrees to this policy and acknowledges that all eligible orders are final sale once shipped